- recruitment | tgo consulting
we are recruiting the bright people Having a global client base, TGO Consulting attaches great importance to having an international and diverse team. We are convinced that collaboration between bright people from diverse backgrounds produces superior results compared to those flowing forth from homogenous groups. We work in virtual international teams and in many markets, we have consultants who speak the local language. We are looking for exceptional people from a variety of professions and academic backgrounds, with an understanding of the legal services sector. A background as a lawyer is not a necessity, nor a strong academic record. We value intellectual curiosity, integrity, common sense and commercial awareness.
- Digital Transformation | TGO Consulting
Digital transformation Artificial intelligence is like teenage sex: “Everyone talks about it, nobody really knows how to do it, everyone thinks everyone else is doing it, so everyone claims they are doing it.” (Dan Ariely) This holds certainly true for the legal world. Today the majority of business law firms claims to use artificial intelligence... TGO Consulting helps its clients to set specific and realistic automation goals and make smart choices focusing on maximum return on time and capital spend, taking into account the learning curve needed for lawyers in order to use the new tools. We are not IT sales people. We help distinguish between what is hype and what will benefit lawyers in the real world. We focus on business opportunities for our clients embracing technology in a new and smart way. Technology seen as a business Q3 2017 we have made an inventory of LegalTech and identified some 1700 tech companies and initiatives offering services for the legal sector. Total investment in the sector mounted to 2.2 billion. Significantly up from the 550 million in 2015. About 60% of all investment has gone into software for e-discovery, IP-management and contract management, software predominantly used by clients. Most legal tech companies are not profitable and are still heavily reliant on Venture Capital. It is hard to predict what percentage of the 1700 tech companies will still be around by 2025. AI will probably not replace lawyers in the foreseeable future and being a great lawyer will increasingly come down to human skills. Lawyers will lose the monopoly on legal knowledge. AI and other IT solutions will augment lawyers and make them more efficient. Lawyers will have to learn how to use the new software tools and the learning curve could well be steep and time consuming. Not every lawyer will be prepared to invest the time and effort required. Certainly something to keep in mind before investing. AI is only as good as the data it receives. And it is able to interpret that data only within the narrow confines of the supplied context. It doesn’t “understand” what it has analyzed, so it is unable to apply its analysis to scenarios in other contexts. And it can’t distinguish causation from correlation. AI is more like an Excel spreadsheet on steroids than a thinker. Contact us to discuss your situation and let us help find our where to invest.
- Succession Planning | TGO Consulting
Succession planning Inevitably at some point partners have to leave the partnership. It takes time to prepare both the successor and the client for a smooth transition of the practice. We at TGO Consulting help our clients identifying talent in an early stage and help prepare to take over a practice. We equally assist the partner who is about to retire in how to gradually transfer the relationship. As it comes to succession law firms tend to focus on client relations that need to be secured for the firm after the partner has left. Equally important however is the aspect of reputation in the market. It takes many years to be recognized as a leading individual in a certain practice area. A firm might well lose its market reputation once a prominent partner leaves. Strategic early stage planning is the only way to avoid this. There is a natural tension between maintaining a strong personal performance and starting to transfer clients to younger partners at the right time. It may take several years to transfer a client but more than often a partner will wait until the last day. At TGO Consulting we offer retirement-related assistance. We know how strongly partners feel about their clients and we also recognize the pressure on performance while acknowledging the interests of the firm. We have successfully helped law firms to mitigate these effects, working with partners and clients in helping to secure the relationship for the future after the partner has left. We also have a wealth of experience on how to keep the experience and network of partners for the firm.
- about us | tgo consulting
about us The world is awash with consultants that share wisdom from the past. Some of them even once had impressive careers as managing partners. Others have gathered wisdom without ever having been in 'the trenches'. We at TGO Consulting believe that the strategies that have worked well in the past are not necessary what is best for tomorrow. If you do what you did, you get what you've got. In order to navigate the future, fresh, critical and independent thinking is needed. No recycling of old tricks and no parroting other people. We at TGO Consulting will always keep thinking independent, critical and out-of-the-box. We have an unrivalled ability to innovate. "if you do what you did - you get what you got" The TGO Value Matrix© shows that ‘value’ is related to the Return On Investment for the client (to what extend the investment in legal fees contribute to bottom-line profit) and the level of Commoditization (the number of experienced lawyers, qualified for the matter). There has never been a linear relation between time and value. We invented the Creation-Production-Divide Concept©, a revolutionary new way to explain in what part of the process lays the value to your clients. This insight is widely considered a gamechanger in the industry. The TGO Reputation Index© is a clever way to visualize law firms’ reputation in a single market. The reputation is calculated on a mix of external data and TGO Consulting's own assessment. We employ a balanced scorecard that does not favour large size law firms of well-known brands. Succession remains a sensitive and complex topic. The TGO power curve© analysis immediately shows succession and leadership vulnerabilities in the firm. This is just one of our data based models in use. “Innovation distinguishes between a leader and a follower” - Steve Jobs - founders TGO Consulting was founded by Jaap Bosman and Lisa Håkanson, two lawyers with over a decade of experience. Besides a legal degree, Jaap also holds a degree from one of the world’s most prestigious design schools. This defines our dna. The unique combination of legal experience and knowledge and creativity gives TGO Consulting a competitive edge and is reflected in our vision and approach. Jaap Bosman Lisa Håkanson Read More
- Reputation Index | TGO Consulting
TGO Consulting Reputation Index TGO Consulting has developed a unique method to visually show the reputation strength of the leading law firms in a country. The reputation is calculated on a mix of external data and TGO Consulting's own assessment. We employ a balanced scorecard that does not favor large size law firms of well known brands. A countries leading boutique firms are equally represented. Clients' feedback weights heavy in the method that we use. Although the Reputation Index is developed for our own purposes, you can obtain a copy of the Reputation Index for your country for free by sending us an . Most countries in the world are readily available. email
- Revenue Management | TGO Consulting
Revenue management for law firms The vast majority of lawyers does not manage to consistently write 8 billable hours a day. Utilization, billable time as a percentage of the target, is typically at 90% or below. In almost every law firm we know there is time that is currently not used to work on client matters. What if we could help you monetize these idle hours? That would instantly create a significant boost in your profit. We help lawyers focusing on revenue management rather than on the hourly rate. Start applying market dynamics in the way Uber does. Or the airline industry, they are also willing to sell you the last remaining business class seat at a discounted price. Also for them selling that seat will bring pure profit as there will be no additional costs. Airline passengers have got used to this and have learned to accept that the person sitting next to them might have a better deal. [ ] read our blog post Today we are working with our clients to introduce smarter and more sophisticated pricing models. These models introduce flexible pricing in order to better manage revenue and enhance profitability. Also for the law firm’s clients this provides new opportunities as they will have a better deal at times of low demand. Talking to the in-house lawyers we know they are ready to embrace this model. No reason for your firm to hesitate. Find how we can help your firm implement revenue management.
- Innovation & Thought Leadership
“TGO Consulting has the power to think out of the box” The world is awash with consultants that share wisdom from the past. Some of them even once had impressive careers as managing partners. Others have gathered wisdom without ever having been in 'the trenches'. We at TGO Consulting believe that the strategies that have worked well in the past are not necessary what is best for tomorrow. If you do what you did, you get what you've got. In order to navigate the future fresh, critical and independent thinking is needed. No recycling of old tricks and no parroting other people. We at TGO Consulting will always keep thinking out of the box. We have an unparalleled ability to innovate. Please to our weekly newsletter to learn more subscribe TGO Value Matrix © When doing the research for our second book ‘Data & Dialogue, a relationship redefined’ we have had conversations with some of the world’s leading CEO’s, GC’s, MP’s and academics. It became apparent that there was no workable model to define what is ‘value’. That is why after a lot of thinking, testing and hard work, we have developed the TGO Value Matrix©. The Value Matrix shows that ‘value’ is defined by the Return On Investment for the client (to what extend the investment in legal fees contribute to bottom-line profit) and Commoditization (the number of experienced lawyers, qualified for the matter). The TGO Value Matrix© is validated by data and is a prime example of our unparalleled ability to innovate. The concept of Creation – Production divide © At TGO Consulting we believe that it is vital to look beyond our assignments at hand. That is why we structurally dedicate time thinking about the legal industry. We noticed that the time spent by a lawyer has no relationship to value. Things that add tremendous value, do not necessarily take a lot of time. Things that take a lot of time do not necessarily add value. That is why we have developed the concept of Creation – Production divide©. This is again a great example of our thought leadership and our power to innovate. It will potentially change the very fundament of the business of law. Articles, round-tables and lectures Our founder, Jaap Bosman, is considered on of the world's thought leaders on the future of the legal profession. He is a regular contributor to the ABA Journal, Bloomberg, Law360 and other leading publications across the world. He is regularly invited to teach and give lectures on the business of law at both public and private events all around the world. TGO Consulting regularly organizes round-tables, bringing together lawyers and clients.
- Data & Dialogue | TGO Consulting
"Transforming relationships between law firms and their clients" About the book During the past 50 years or so the relationship between clients and their lawyers has fundamentally been the same. For sure the 2008 Financial Crisis rocked the boat a bit, but things soon went back to normal. In general, despite occasional critical words, clients are happy with their lawyers. Relationships tend to be loyal. Despite ‘daily’ communications, there is however surprisingly little dialogue. Law Firms have limited understanding of the inner workings of their clients and vice versa. This book will explain in detail what the drivers are on ‘the other side’. In doing so the book will explore how the use of data analytics will soon transform the legal industry and how the relationship between law firms and their clients must be reinvented to enable law firms to still be profitable while clients receive better value. A must read for anyone working in the legal sector! Free updates and information sharing The topic of this book is the ever-evolving relationship between clients and their law firms. Due to the growing popularity of Legal Operations, technological developments and the rise of Alternative Legal Service providers and other market disruptors, it is impossible to publish a book that is completely up-to-date. We have therefore created a website through which the information in the book will be complemented and updated. We will share information, statistics, and graphs with you as our reader for free. So, visit the website regularly and use the opportunity to share your thoughts and let us know what you would like us to publish next. www.bosman-cordo.com
- TGO centre for entrepreneurship | TGO Consulting
Being an excellent lawyer does not automatically coincide with being a great entrepreneur Being an excellent lawyer does not automatically coincide with being a great entrepreneur. On the contrary, one could argue. TGO Consulting helps law firms to formulate a successful business strategy. However, even the most brilliant strategy will be ineffective when not properly and consistently executed. That is why the TGO Centre for Entrepreneurship has been set up. We have developed effective and to-the-point programs to educate and train lawyers in the different aspects and skills that combined create the tools and the attitude to become more entrepreneurial as a practicing lawyer. Our approach has proven to be highly effective. No fancy theories, no fancy exercises. Just the key things you need to know. Currently we offer the following modules: Leadership in entrepreneurship for managing partners and practice leaders Advanced entrepreneurship for partners The programs are preferably done in-house at a law firm, Request our information package now
- contact | tgo consulting
offices THE HAGUE 9th floor, Schenkkade 50 2595 AR The Hague Netherlands NEW YORK 445 Park Avenue 9th floor, New York City New York, 10022, USA HONG KONG Suite 6601, 66/F The Center 99 Queen's Road Central, Central 中環中心 中環 皇后大道中99號 administrative centre contact details for general enquiries PO Box 87835 2508 DE The Hague Netherlands T: +31 648 978 950
- hakanson | tgo consulting
lisa håkanson Lisa Håkanson is the co-founder of TGO Consulting, prior to which she had over a decade of experience in the legal sector. She has worked internationally throughout her career, including in South Africa, Sweden and other parts of Europe. Lisa has been an in-house lawyer at one of the world’s leading marine construction companies, with responsibility for high value multi-party contracts for projects in the upstream Oil & Gas industry. With strong research and analytical skills, Lisa has been working in the area of business development at one of the larger business law firms in Europe. She has been involved in strategic client development, market analysis and conducted financial analysis. Lisa graduated with honours in law from Stockholm University and holds an LL.M. in International Business Law. Read More